Code of Ethics

Members will operate their services in such a way as to be a credit to themselves and the TeleServices industry. Members will not knowingly transact their business in a manner which is unethical, dishonest, or illegal or which would reflect discredit on the TeleServices industry. They will operate in strict conformity with all regulations prescribed by public authority. Members acknowledge the fact that corporate forms do not absolve them from or alter their moral obligations that they have as individuals. They will adhere to honest and fair business practices in relation to one another.

Members acknowledge their obligation to render to all subscribers a service that is efficient, courteous, impartial, and confidential and at a rate reasonable and sufficient to operate and maintain a high standard of operation.

All information that may come to the attention of a member or any of its employees as to the business and affairs of any customer shall be confidential and shall under no circumstances be disclosed unless compelled to do so by law. Messages shall be available only to customers or their authorized agents.

No member shall make or cause or permit to be made or published any false, untrue or deceptive statement to the general public by way of advertisement or otherwise concerning the services rendered or the prices charged therefore.