Award of Excellence

The following recipients have been honored with the exclusive ATSI Award of Excellence. This award is presented annually by the Association of TeleServices International to providers of telecommunications and call center services including telephone answering and message delivery across North America and the UK.

Independent judges are contracted by ATSI to evaluate message services over a six month period. The criteria for scoring include: the caller experience, courtesy, response time, accuracy and overall service to their clients.

Click Here to Access the Mentoring Guide.
Click Here to View Scoring Criteria.
Click Here to Register.

Recipient Listing

2017 ATSI Award of Excellence Recipients

Year 1

Responsive Answering Service, Pittsburgh PA
Responsive Answering Service, Fort Myers FL
Responsive Answering Service, Marietta GA
Professional Exchange Service, Corporation Fresno CA
Business Service Center, Inc., Wausau WI
VoiceNation Live, Buford GA
Endicott Call Centers - Corridor/Central Voice Answer Services, Kendall Park NJ
Endicott Call Centers - Maryland, Rosedale MD
Endicott Call Centers - Atlantic Communications, Binghamton NY
Endicott Call Centers - Bryant Answering Services, Miami FL
A Superior Answering Service, Madison GA

Year 2 Bronze

AAMCOM Redondo, Beach CA
Answering 365, Los Angeles CA
AnSer Southern States, Hopkinsville KY TOP TEN
Answer Watertown, Watertown NY TOP TEN

Year 3 Silver

Answer Plus, Inc., Clive IA
Combined Communications, Inc., Bowling Green KY
Advantage TeleMessaging, Inc., West Reading PA
Anserve Inc., Butler NJ
Call 4 Health, Delray Beach FL

Year 4 Silver Plus

Alliance Communications Center, Orlando FL
AnswerPro™ Limited, Mission KS
The Perfect Answer, Inc DBATorcom, Answering Innovations, Director's Hotline, Madison WI
CBSI, Marietta GA
Bennett Answering Service, Flint MI
Sunshine Communications Services, Coral Gables FL

Year 5 Gold

A Courteous Communications Corporation, Orlando FL
King's Telemessaging Services, Shreveport LA
PWC Message Center, Dothan AL

Year 6 Pearl

Carolyn's Communications Inc., Snellville GA TOP TEN
AAA Message Connection, Chattanooga TN TOP TEN

Year 7 Emerald

Answer California, El Cajon CA
Ambs Call Center, Jackson MI

Year 8 Ruby

Mid State Communications, Manchester TN
Commercial Telephone Exchange, Reno NV
Answer Bay Area, Tampa FL TOP TEN

Year 9 Sapphire

Crocker Communications, Inc., Greenfield MA
Time Communications, White Bear Lake MN
The Legacy Connection, Tuscaloosa AL
Nationwide Inbound, Inc., Freeport IL
Central Communications Corp, Riverside CA

Year 10 Diamond

Always On Call Answering Service, LLC, Fort Myers FL
Billie Clarke's Answering Service, San Diego CA
Quick Connections, Greenbelt MD
LABELL EXCHANGE, Santa Ana CA
Answering Advantage, Memphis TN
Image-24, Montreal QC
Connections Call Centre, Squamish BC TOP TEN

Year 11 Diamond Plus

Keener Communications, Inc., Richmond VA
Action Telephone, Rochester NY
Personalized Communications Inc., Duncanville TX
Answer Now!, Glendale AZ
Cosmopolitan Medical Communications, Glendale AZ
AnswerOne, Brooklyn NY
Tel-Us Call Center, Inc., Beverly Hills CA
IPN Messaging Center, LaPorte IN

Year 12 Diamond Plus

MedConnectUSA, Las Vegas NV
AnswerTel, Athens AL
Alphapage, LLC, Denver CO
King Communications, Inc., Saginaw MI
Main Line TeleCommunications, Aston PA
Allgood Communications, Inc. dba Executive Services, Professional Communication Services & NTC Answering Service, Pueblo CO
Information Communications Group, Leawood KS


Year 13 Diamond Plus

Berkshire Communicators, Inc., Pittsfield MA
CALLSTAR, St. Petersburg FL
Answer Excellence, Clearwater FL
StatCall, Alexandria VA
Focus Telecommunications, Inc., Eldersburg MD
Com Net, LLC, Muncie IN
Messages & More, Inc., Flagstaff AZ
Central Communications, Inc., Norwalk CT
Answer Center, Chesapeake VA
Answer Syracuse, Syracuse NY TOP TEN
Answer Finger Lakes, Auburn NY TOP SCORE

Year 14 Diamond Plus

Extend Communications Inc., Brantford ON
Port City Communications, Port Huron MI
Antietam Call Center, Hagerstown MD
Contact One Call Center, Inc., Tucson AZ
Alliance Wireless Communications, Kingston ON
A Better Answer - Hurst, Hurst TX
CallNet Call Center Services, Bloomington/Indianapolis IN
Dexcomm, Carencro LA

Year 15 Platinum

TAB AnswerNetwork, Santa Ana CA
Corporate Message Services, Inc., Savannah GA
A Better Answer - Houston, Houston TX
Answer Quick, Louisville TN TOP TEN

Year 16 Platinum Plus

Direct Line Teleresponse, Berkeley CA
AnSer, Green Bay WI
Answer Midwest, Inc., Alton IL TOP TEN

Year 18 Platinum Plus

T.A.S. Communications, Inc., Madison WI

Year 19 Platinum Plus

A Better Answer - Plano, Plano TX

Year 20 Platinum Plus

Hastings Humans, Austin TX
Answer United, Kalamazoo MI
Business Connections, Salem OR
Keystone Answering Services, Newtown PA

Year 21 Platinum Plus

Rochester Telemessaging Center, Rochester Hills MI

 

ATSI Award of Excellence Winners 2016

ATSI Award of Excellence Winners 2015

ATSI Award of Excellence Winners 2014

ATSI Award of Excellence Winners 2013

ATSI Award of Excellence Winners 2012