Award of Excellence
The following recipients have been honored with the exclusive ATSI Award of Excellence. This award is presented annually by the Association of TeleServices International to providers of telecommunications and call center services including telephone answering and message delivery across North America and the UK.
Independent judges are contracted by ATSI to evaluate message services over a six month period. The criteria for scoring include: the caller experience, courtesy, response time, accuracy and overall service to their clients.
Click Here to Access the Mentoring Guide.
Click Here to View Scoring Criteria.
Click Here to Register.
Recipient Listing
2017 ATSI Award of Excellence Recipients
Year 1
Responsive Answering Service, Pittsburgh PA
Responsive Answering Service, Fort Myers FL
Responsive Answering Service, Marietta GA
Professional Exchange Service, Corporation Fresno CA
Business Service Center, Inc., Wausau WI
VoiceNation Live, Buford GA
Endicott Call Centers - Corridor/Central Voice Answer Services, Kendall Park NJ
Endicott Call Centers - Maryland, Rosedale MD
Endicott Call Centers - Atlantic Communications, Binghamton NY
Endicott Call Centers - Bryant Answering Services, Miami FL
A Superior Answering Service, Madison GA
Year 2 Bronze
AAMCOM Redondo, Beach CA
Answering 365, Los Angeles CA
AnSer Southern States, Hopkinsville KY TOP TEN
Answer Watertown, Watertown NY TOP TEN
Year 3 Silver
Answer Plus, Inc., Clive IA
Combined Communications, Inc., Bowling Green KY
Advantage TeleMessaging, Inc., West Reading PA
Anserve Inc., Butler NJ
Call 4 Health, Delray Beach FL
Year 4 Silver Plus
Alliance Communications Center, Orlando FL
AnswerPro™ Limited, Mission KS
The Perfect Answer, Inc DBATorcom, Answering Innovations, Director's Hotline, Madison WI
CBSI, Marietta GA
Bennett Answering Service, Flint MI
Sunshine Communications Services, Coral Gables FL
Year 5 Gold
A Courteous Communications Corporation, Orlando FL
King's Telemessaging Services, Shreveport LA
PWC Message Center, Dothan AL
Year 6 Pearl
Carolyn's Communications Inc., Snellville GA TOP TEN
AAA Message Connection, Chattanooga TN TOP TEN
Year 7 Emerald
Answer California, El Cajon CA
Ambs Call Center, Jackson MI
Year 8 Ruby
Mid State Communications, Manchester TN
Commercial Telephone Exchange, Reno NV
Answer Bay Area, Tampa FL TOP TEN
Year 9 Sapphire
Crocker Communications, Inc., Greenfield MA
Time Communications, White Bear Lake MN
The Legacy Connection, Tuscaloosa AL
Nationwide Inbound, Inc., Freeport IL
Central Communications Corp, Riverside CA
Year 10 Diamond
Always On Call Answering Service, LLC, Fort Myers FL
Billie Clarke's Answering Service, San Diego CA
Quick Connections, Greenbelt MD
LABELL EXCHANGE, Santa Ana CA
Answering Advantage, Memphis TN
Image-24, Montreal QC
Connections Call Centre, Squamish BC TOP TEN
Year 11 Diamond Plus
Keener Communications, Inc., Richmond VA
Action Telephone, Rochester NY
Personalized Communications Inc., Duncanville TX
Answer Now!, Glendale AZ
Cosmopolitan Medical Communications, Glendale AZ
AnswerOne, Brooklyn NY
Tel-Us Call Center, Inc., Beverly Hills CA
IPN Messaging Center, LaPorte IN
Year 12 Diamond Plus
MedConnectUSA, Las Vegas NV
AnswerTel, Athens AL
Alphapage, LLC, Denver CO
King Communications, Inc., Saginaw MI
Main Line TeleCommunications, Aston PA
Allgood Communications, Inc. dba Executive Services, Professional Communication Services & NTC Answering Service, Pueblo CO
Information Communications Group, Leawood KS
Year 13 Diamond Plus
Berkshire Communicators, Inc., Pittsfield MA
CALLSTAR, St. Petersburg FL
Answer Excellence, Clearwater FL
StatCall, Alexandria VA
Focus Telecommunications, Inc., Eldersburg MD
Com Net, LLC, Muncie IN
Messages & More, Inc., Flagstaff AZ
Central Communications, Inc., Norwalk CT
Answer Center, Chesapeake VA
Answer Syracuse, Syracuse NY TOP TEN
Answer Finger Lakes, Auburn NY TOP SCORE
Year 14 Diamond Plus
Extend Communications Inc., Brantford ON
Port City Communications, Port Huron MI
Antietam Call Center, Hagerstown MD
Contact One Call Center, Inc., Tucson AZ
Alliance Wireless Communications, Kingston ON
A Better Answer - Hurst, Hurst TX
CallNet Call Center Services, Bloomington/Indianapolis IN
Dexcomm, Carencro LA
Year 15 Platinum
TAB AnswerNetwork, Santa Ana CA
Corporate Message Services, Inc., Savannah GA
A Better Answer - Houston, Houston TX
Answer Quick, Louisville TN TOP TEN
Year 16 Platinum Plus
Direct Line Teleresponse, Berkeley CA
AnSer, Green Bay WI
Answer Midwest, Inc., Alton IL TOP TEN
Year 18 Platinum Plus
T.A.S. Communications, Inc., Madison WI
Year 19 Platinum Plus
A Better Answer - Plano, Plano TX
Year 20 Platinum Plus
Hastings Humans, Austin TX
Answer United, Kalamazoo MI
Business Connections, Salem OR
Keystone Answering Services, Newtown PA
Year 21 Platinum Plus
Rochester Telemessaging Center, Rochester Hills MI
|
