Award of Excellence

The following recipients have been honored with the exclusive ATSI Award of Excellence. This award is presented annually by the Association of TeleServices International to providers of telecommunications and call center services including telephone answering and message delivery across North America and the UK.

Independent judges are contracted by ATSI to evaluate message services over a six month period. The criteria for scoring include: the caller experience, courtesy, response time, accuracy and overall service to their clients.

Click Here to Access the Mentoring Guide.
Click Here to View Scoring Criteria.
Click Here to Register.

Recipient Listing

ATSI Award of Excellence Winners 2016

Year 1

ProComm , Seneca SC
AAMCOM, Redondo Beach CA
Concorde Communications, Los Angeles CA
A.V. Lauttamus Communications and Security, Weirton WV
AnSer - Southern States, Hopkinsville KY
Answer Watertown, Watertown NY

Year 2 Bronze

Combined Communications, Inc., Bowling Green KY
Edwards Answering Service Enterprises, Inc., Vernon CT
Northern Communications, Sudbury ON
Advantage TeleMessaging, Inc., West Reading PA
Answer Plus, Inc., Clive IA
Anserve Inc., Butler NJ
Call 4 Health, Boca Raton FL

Year 3 Silver

Alliance Communications Center, Orlando FL
CBSI, Marietta GA
The Perfect Answer, Inc  DBA Torcom,
Answering Innovations, Director's Hotline, Madison WI
Sunshine Communications Services, Coral Gables FL
AnswerPro™ Limited, Mission KS

Bennett Answering Service, Flint MI

Year 4 Silver Plus

A Courteous Communications Corporation, Orlando FL
King's Telemessaging Services, Shreveport LA
PWC Message Center, Dothan AL

Year 5 Gold

AAA Message Connection, Chattanooga TN

Carolyn's Communications Inc, Snellville GA  TOP TEN

Year 6 Pearl

Answer California, El Cajon CA
Ambs Call Cente, Jackson MI
Answer Plus, Las Vegas NV

Year 7 Emerald

Mid State Communications, Manchester TN
Commercial Telephone Exchange, Reno NV
Answer Bay Area, Tampa FL

Year 8 Ruby

The Legacy Connection, Tuscaloosa AL
Crocker Communications, Inc, Greenfield MA
Time Communications, White Bear Lake MN
Nationwide Inbound, Inc., Freeport IL
Central Communications Corp, Riverside CA
Secretariats, Inc., Norfolk VA

Year 9 Sapphire

Always On Call Answering Service, LLC, Concord NH
Billie Clarke's Answering Service, San Diego CA
Quick Connections, Greenbelt MD
LABELL EXCHANGE, Santa Ana CA
The Answer Network, Roanoke VA
Image 24, Montreal QC
Connections Call Centre, Squamish BC  TOP SCORE

Year 10 Diamond

Keener Communications, Inc., Richmond VA
Action Telephone, Rochester NY
AnswerNow, Glendale AZ
Cosmopolitan Medical Communications, Glendale AZ
AnswerOne, Brooklyn NY
IPN Messaging Center, LaPorte IN

Year 11 Diamond Plus

MedConnectUSA, Las Vegas NV
Business & Professional Exchange, Inc., Beverly MA
Alphapage, LLC, Denver CO
King Communications, Inc., Saginaw MI
Main Line TeleCommunications, Aston PA
Call Experts, Charleston SC
Allgood Communications, Inc. dba Executive Services,
Professional Communication Services & NTC Answering Service, Pueblo CO
Information Communications Group, Leawood KS  TOP TEN

Year 12 Diamond Plus

CALLSTAR, St. Petersburg FL
Berkshire Communicators, Inc., Pittsfield MA
Answer Excellence, Inc, Clearwater FL
StatCall, Alexandria VA
Focus Telecommunications, Inc., Eldersburg MD
Com Net, LLC, Muncie IN
Messages & more, Inc., Flagstaff, AZ
Central Communications, Inc., Norwalk CT  TOP TEN
Answer Center, Virginia Beach VA  TOP TEN
Answer Syracuse, Syracuse, NY  TOP TEN

Answer Finger Lakes, Auburn NY  TOP TEN

Year 13 Diamond Plus

Extend Communications Inc., Brantford ON
Port City Communications, Port Huron MI
Antietam Call Center, Hagerstown MD
Contact One Call Center, Inc., Tucson AZ
Alliance Wireless Communications, Kingston ON
A Better Answer, Hurst TX
CallNet Call Center Services, Bloomington/Indianapolis IN
Dexcomm, Carencro LA  TOP TEN

Year 14 Diamond Plus

TAB AnswerNetwork, Santa Ana  CA
Corporate Message Services, Inc., Savannah GA
Answer Quick, Louisville TN

A Better Answer, Houston TX

Year 15 Diamond Plus

Direct Line Teleresponse, Berkeley CA
Answer Midwest, Inc., Alton IL
AnSer, Green Bay WI  TOP TEN

Year 17 Diamond Plus

T.A.S. Communications, Inc., Madison WI

Year 18 Diamond Plus

A Better Answer, Plano TX

Year 19 Diamond Plus

Hastings Humans, Austin TX
Answer United, Kalamazoo MI 
Business Connections, Salem OR
Keystone Answering Services, Newtown PA

Year 20 Diamond Plus

Rochester Telemessaging Center, Rochester Hills MI  TOP TEN

 

ATSI Award of Excellence Winners 2015

Year 1

Northern Communications, Sudbury, ON
Call 4 Health, Boca Raton, FL
Advantage TeleMessaging, Inc., West Reading, PA
Anserve Inc, Butler, NJ
Answer Plus, Inc., Clive, IA
Prestige Communications, Fayetteville, GA
Edwards Answering Service Enterprises, Inc, Vernon, CT
Combined Communications, Inc., Bowling Green, KY
MASCO Services Inc., Boston, MA

Year 2 Bronze

AnswerPro Limited, Mission, KS
The Perfect Answer, Inc DBA Torcom
Answering Innovations, Director's Hotline, Madison, WI
Sunshine Communication Services, Coral Gables, FL
Bennett Answering Service, Flint, MI
Alliance Communications, Orlando, FL
CBSI, Marietta, GA

Year 3 Silver

A Courteous Communications, Corp, Orlando, FL
PWC Message Center, Dothan, AL
King's Telemessaging Services, Shreveport, LA

Year 4 Silver Plus

Network One Communications, Inc.
dba Number One Message Center, Tampa, FL
AAA Message Connection, Chattanooga, TN TOP TEN
Carolyn's Communications Inc., Snellville, GA TOP TEN

Year 5 Gold

Answer Plus, Las Vegas, NV
Ambs Call Center, Jackson, MI
Answer California, El Cajon, CA

Year 6 Pearl

Advanced Answering, Manchester, TN
Commercial Telephone Exchange, Inc., Reno, NV
Answer Bay Area, Tampa, FL

Year 7 Emerald

Time Communications, White Bear Lake, MN
Answering Service Care by Global Response, Margate, FL
Nationwide Inbound, Inc., Freeport, IL
Central Communications Corp., Riverside, CA
Monroe Telephone, Beaumont, TX
Crocker Communications, Inc., Greenfield, MA
The Legacy Connection, Tuscaloosa, AL
Secretariats, Inc., Norfolk, VA

Year 8 Ruby

Quick Connections, Greenbelt, MD
IMAGE 24, Montreal, QC
The Answer Network, Roanoke, VA
Billie Clarke's Answering Service, San Diego, CA
LABELL EXCHANGE, Santa Ana, CA
Always On Call Answering Service, LLC, Concord, NH
Connections Call Center Ltd., Squamish, BC TOP SCORE

Year 9 Sapphire

Answering Advantage, Memphis, TN
AnswerNow, Phoenix, AZ
Action Telephone, Rochester, NY
AnswerOne, Brooklyn, NY
Keener Communications, Inc., Richmond, VA
Cosmopolitan Medical Communications, Phoenix, AZ
IPN Messaging, La Porte, IN TOP TEN

Year 10 Diamond

Business & Professional Exchange Inc., Beverly, MA
MedConnectUSA, Las Vegas, NV
Call Experts, Charleston, SC
Information Communications Group, Leawood, KS
King Communications, Inc., Saginaw, MI
Alphapage LLC, Denver, CO
The Message Center, San Antonio, TX
Main Line TeleCommunications, Aston, PA TOP TEN
Allgood Communications, Inc. dba Executive Services
Professional Communication Services, NTC Answering Service, Pueblo, CO TOP TEN

Year 11 Diamond Plus

Personalized Communications, Inc. , Duncanville, TX
CALLSTAR, St. Petersburg, FL
AnswerTel of Athens, Inc., Athens, AL
Messages & more, Inc., Flagstaff, AZ
StatCall , Alexandria, VA
Alert Communications, Ventura, CA
Answer Center, Virginia Beach, VA
Answer Excellence, Inc., Clearwater, FL
Focus Telecommunications, Inc., Eldersburg, MD
Communications Group, Syracuse, NY
Com Net, LLC, Muncie, IN
Central Communications Inc., Norwalk, CT TOP TEN
Finger Lakes Answering Service, Auburn, NY TOP TEN

Year 12 Diamond Plus

Port City Communications, Inc., Port Huron, MI
Contact One Call Center, Inc., Tucson, AZ
Antietam Call Center, Hagerstown, MD
Extend Communications Inc., Brantford, ON
Answer 1 Communications, Phoenix, AZ
A Better Answer - Hurst, Hurst, TX
Alliance Wireless Communications, Kingston, ON
Dexcomm, Carencro, LA
CallNet Call Center Services, Bloomington, IN TOP TEN

Year 13 Diamond Plus

Tel-Us Call Center, Inc., Beverly Hills, CA
Corporate Message Services, Inc., Savannah, GA
A Better Answer - Houston, Houston, TX
Answer Quick, Louisville, TN
TAB AnswerNetwork, Santa Ana, CA

Year 14 Diamond Plus

Direct Line Teleresponse, Berkeley, CA
Answer Midwest, Inc., Alton, IL
AnSer, Green Bay, WI

Year 15 Diamond Plus

Answer-All Secretarial Service, Inc., Westminster, CO

Year 16 Diamond Plus

T.A.S. Communications, Inc., Madison, WI

Year 17 Diamond Plus

A Better Answer - Plano, Plano, TX

Year 18 Diamond Plus

Answer United, Kalamazoo , MI
Business Connections, Salem, OR
Hastings Communication Services, Austin, TX
Keystone Answering Services, Levittown, PA

Year 19 Diamond Plus

Rochester Telemessaging Center, Rochester Hills, MI TOP TEN

 

ATSI Award of Excellence Winners 2014

Year 1

Sunshine Communication Services Coral Gables FL
Emerald Coast Answerphone Lynn Havel FL
Bennett Answering Service Flint MI
Alliance Communications Center, LLC Orlando FL
The Perfect Answer Madison WI
Nationwide Inbound, Inc. Freeport IL
CBSI Marietta GA
AnswerPro Limited Mission KS

Year 2 Bronze

TigerTel Communications Inc. Alberta
A Courteous Communications, Corp Orlando FL
King's Telemessaging Services Shreveport LA
PWC Message Center Dothan AL

Year 3 Silver

NetworkOne Message Center Tampa FL
AAA Message Connection Chattanooga TN
Carolyn's Communications Inc. Snellville GA

Year 4 Silver Plus

Range Call Center Marquette MI
Answer Plus, Inc. Las Vegas NV
Answer California El Cajon CA
Ambs Call Center Jackson MI TOP TEN

Year 5 Gold

TigerTel Communications Inc. Nanaimo BC
Advanced Answering Manchester TN
Commercial Telephone Exchange, Inc. Reno NV
Answer Bay Area Tampa FL

Year 6 Pearl

TigerTel Communications Inc. Richmond BC
Central Communications Corp. Riverdale CA
Monroe Telephone Beaumont TX
Answering Service Care by Global Response Margate FL
Time Communications White Bear Lake MN
Secretariats, Inc. Norfolk VA
The Legacy Connection Tuscaloosa AL

Year 7 Emerald

Quick Connections Greenbelt MD
IMAGE 24 Montreal QC
TigerTel Communications Inc. Vancouver BC
Always On Call Answering Service LLC Concord NH
Billie Clarke's Answering Service San Diego CA
LABELL EXCHANGE Santa Ana CA
Connections Call Center Ltd. Squamish BC TOP TEN
The Answer Network Roanoke VA TOP SCORE

Year 8 Ruby

Action Telephone Rochester NY
AnswerOne Brooklyn NY
TigerTel Communications Inc. Oshawa ON
AnswerNow Phoenix AZ
Keener Communications, Inc. Richmond VA
Cosmopolitan Medical Communications Phoenix AZ
IPN Messaging La Porte IN TOP TEN

Year 9 Sapphire

Call Experts Charleston SC
King Communications, Inc. Saginaw MI
Business & Professional Exchanges Inc. Beverly MA
MedConnect USA Las Vegas NV
The Message Center San Antonio TX
Information Communications Group Leawood KS
Medcom Professional Services, Inc. dba Keystone Answering Service Allentown PA
Santa Cruz Answering Service Santa Cruz CA
Main Line TeleCommunications Aston PA
Alphapage LLC Denver CO
Allgood Communications, Inc. dba Executive Services,
Professional Communication Services, Pueblo CO NTC Answering Service

Year 10 Diamond

StatCall Alexandria VA
Alert Communications Ventura CA
Focus Telecommunications, Inc. Eldersburg MD
CALLSTAR St. Petersburg FL
Central Communications Inc. Norwalk CT
Com Net, LLC Muncie IN
Messages & more, Inc. Flagstaff AZ
Answer Excellence, Inc. Clearwater FL
AnswerTel of Athens, Inc. Athens AL
Answer Center Virginia Beach VA TOP TEN
Finger Lakes Answering Service Auburn NY TOP TEN
Communications Group Syracuse NY TOP SCORE

Year 11 Diamond Plus

Contact One Call Center, Inc. Tucson AZ
Berkshire Communicators Inc. Pittsfield MA
Extend Communications Inc. Brantford ON
Alliance Wireless Communications Kingston ON
Antietam Call Center Hagerstown MD
A Better Answer - Hurst Hurst TX
Port City Communications, Inc. Port Huron MI
Dexcomm Carencro LA
Answer 1 Communications Phoenix AZ TOP TEN
Callnet Call Center Bloomington IN TOP TEN

Year 12 Diamond Plus

Corporate Message Services Savannah GA
Answer Quick Louisville TN
TAB AnswerNetwork Santa Ana CA
A Better Answer - Houston Houston TX

Year 13 Diamond Plus

Answer Midwest, Inc. Alton IL
OmniCall Carrollton GA
Direct Line Teleresponse Berkeley CA
Anser Services Green Bay WI TOP TEN

Year 14 Diamond Plus

Answer All Westminster CO

Year 15 Diamond Plus

T.A.S. Communications, Inc. Madison WI

Year 16 Diamond Plus

A Better Answer - Plano Plano TX

Year 17 Diamond Plus

Answer United Kalamazoo MI
Hastings Communication Services Austin TX
Medcom Professional Services, Inc. Levittown PA
Business Connections Salem OR
Answernet Phoenix Phoenix AZ

Year 18 Diamond Plus

Rochester Telemessaging Center Rochester Hills MI

ATSI Award of Excellence Winners 2013

Year 1

Answer Direct, Fairview Heights, IL
ProComm, Seneca, SC
Appletree Answering Service, Inc., Cincinnati, OH
PWC Message Center, Dothan, AL
A Courteous Communications Corp., Orlando, FL
Northern Communications, Sudbury, ON
King's Telemessaging, Shreveport, LA
TigerTel Communications Inc. (Alberta), Calgary, AB
Kelley's Telephone ANS SVC a Div of Global Response, Tukwila, WA

Year 2

Answer Plus, Inc., Clive, IA
Network One Communications D/B/A Number One Message, Tampa, FL
AAA Message Connection, Chattanooga, TN
Edwards Answering Service Enterprises Inc., Vernon, CT
Carolyn's Communications, Inc., Snellville, GA TOP TEN

Year 3

Range Call Center, Marquette, MI
Advantage TeleMessaging, Inc., West Reading, PA
Answer Plus, Inc., Las Vegas, NV
Answer California, El Cajon, CA
Ambs Call Center, Jackson, MI

Year 4

Appletree Answering Service, Inc., Sacramento, OH
Advanced Answering, Manchester, TN
TigerTel Communications Inc. (Nanaimo), Nanaimo, BC
Commercial Telephone Exchange, Inc., Reno, NV
Answer Bay Area, Tampa, FL
AnswerAll, Macon, GA

Year 5

Central Communications Corp., Riverside, CA
Monroe Telephone, Beaumont, TX
The Legacy Connection, Tuscaloosa, AL
Time Communications, White Bear Lake, MN
Answering Svc Care by Global Response, Margate, FL
Secretariates, Inc, Norfolk, VA

Year 6

TigerTel Communications Inc., Winnipeg, MB / London, ON
Billie Clarke's Answering Service, San Diego, CA
Quick Connections, Greenbelt, MD
LABELL EXCHANGE, Santa Ana, CA
Image 24, Montreal, QC
Crocker Communications, Inc., Greenfield, MA
Answer, Inc. d/b/a Contact One Call Center, Lakewood, CO
Always On Call Answering Service, LLC, Concord, NH
MedCom Professional Services dba Business Connect, New Holland, PA
The Answer Network, Roanoke, VA
Connections Call Centre, Squamish, BC

Year 7

Answer One, Brooklyn, NY
Appletree Answering Service, Inc., Anaheim, CA
Answer Now, Phoenix, AZ
Action Telephone, Rochester, NY
Cosmopolitan Medical Communications, Phoenix, AZ
TigerTel Communications Inc., Oshawa, ON
Keener Communications, Inc., Richmond, VA
IPN Messaging Center, LaPorte, IN TOP TEN

Year 8

Call Experts, Charleston, SC
Appletree Answering Service, Inc., St. Louis, MO
MedConnectUSA, Las Vegas, NV
The Message Center, San Antonio, TX
Holy Redeemer Medical Messaging, Meadowbrook, PA
King Communications, Saginaw, MI
Business & Professional Exchange, Inc., Beverly, MA
Information Communications Group, Leawood, KS
Answering Advantage, Memphis, TN
Alphapage, LLC, Denver, CO
Main Line Telecommunications, Aston, PA
MedCom Professional Services dba Keystone Answering Service, Allentown, PA
Santa Cruz Answering Service, Santa Cruz, CA TOP TEN
Allgood Communications, Inc. dba Executive Services TOP TEN

Year 9

Spectrum Communications Services, Inc., Brookfield, WI
Telelink, St. John's, NL
Messages & More, Inc., Flagstaff, AZ
Extend Communications Inc., Cambridge, ON
Statcall, Alexandria, VA
Focus Telecommunications, Inc., Eldersburg, MD
AnswerTel of Athens, Inc., Athens, AL
Answer Excellence, Inc, Clearwater, FL
ComNet, LLC, Muncie, IN
Central Communications, Inc., Norwalk, CT
Answer Center, Virginia Beach, VA
CallStar, St. Petersburg, FL
Communications Group, Syracuse, NY TOP TEN
Alert Communications, Ventura, CA TOP TEN
Finger Lakes Business Services, Inc., Auburn, NY TOP SCORE

Year 10

Alliance Wireless Communications, Kingston, ON
Extend Communications Inc., Brantford, ON
Port City Communications, Inc., Port Huron, MI
A Better Answer - Hurst, Hurst, TX
Contact One Call Center, Inc., Tucson, AZ
Antietam Call Center, Hagerstown, MD
Answer 1 Communications, Phoenix, AZ
Personalized Communications, Inc., Duncanville, TX
CallNet Call Center, Bloomington, IN
Dexcomm, Carencro, LA TOP TEN

Year 11

TAB AnswerNetwork, Santa Ana, CA
Corporate Message Services, Inc., Savannah, GA
Answer Quick, Louisville, TN
A Better Answer - Houston, Houston, TX

Year 12

Answer Midwest, Inc., Alton, IL
Anser Services, Green Bay, WI
Direct Line Teleresponse, Berkeley, CA
Omni Communications, Carrollton, GA

Year 13

Answer-All, Inc., Westminster, CO
Pro Phone Communications, Muskegon, MI

Year 14

T.A.S. Communications, Inc., Madison, WI

Year 15

On Call Centre Inc., Ottawa, ON
A Better Answer - Plano, Plano, TX

Year 16

Answer United, Kalamazoo, MI
Business Connections, Salem, OR
Answernet Phoenix, Phoenix, AZ
Hastings Communication Services, Austin, TX TOP TEN
MedCom Professional Services, Inc., Levittown, PA TOP TEN

Year 17

Rochester Telemessaging Center, Rochester Hills, MI

ATSI Award of Excellence Winners 2012

Year 1

Answer Plus, Inc., Clive, IA
Anserve, Inc., Butler, NJ
A Message Connection, Chattanooga, TN
AnswerPro Limited, Mission, KS
Carolyn's Communications, Snellville, GA
Communication Business Services, Inc., Marietta, GA
Edwards Answering Service Enterprises, Inc., Vernon, CT
Network One Communications, Inc. dba, Number One Message Center, Tampa, FL
The Perfect Answer, Inc. DBA Torcom, Answering Innovations, Director's Hotline, Madison, WI

Year 2 Bronze

Alliance Communications, Orlando, FL
Advantage TeleMessaging, Inc., West Reading, PA
Bennett Telephone Answering Service, Flint, MI
TigerTel, Montreal, QC
Professional Answering Service, Inc., Mentor, OH
Range Call Center, Marquette, MI
Appletree Answering Service, Inc., Houston, TX
Answer Plus, Las Vegas, NV
Answer California, El Cajon, CA
Ambs Call Center, Jackson, MI

Year 3 Silver

TigerTel, Nanaimo, BC
Business Service Center, Inc., Wausau, WI
Advanced Answering by Mid State Communications, Manchester, TN
AnswerALL, Macon, GA
QTAS, Quincy, MA
Appletree Answering Service, Inc., Boston, MA
Appletree Answering Service, Inc., Sacramento, CA
Answer Bay Area, Tampa, FL
Commercial Telephone Exchange, Inc., Reno, NV

Year 4 Silver Plus

Monroe Telephone, Beaumont, TX
A-B Communications, Novato, CA
Central Communications Corp., Riverside, CA
Appletree Answering Service, Inc., San Juan, PR
Pronto Connections, Chicago, IL
Answering Service Care, A Division of Global Response Corporation, Margate, FL
Secretariats, Inc., Norfolk, VA
MASCO Services, Inc., Boston, MA
Time Communications, White Bear Lake, MN
The Legacy Connection, Tuscaloosa, AL

Year 5 Gold

A Quality Answering Service, Inc., Hudson, FL
Crocker Communications, Inc., Greenfield, MA
TigerTel, London, ON
Quick Connections, Greenbelt, MD
LABELL EXCHANGE, Santa Ana, CA
Nationwide Inbound, Inc., Freeport, IL
Tel-Excel, Inc. dba Billie Clarke's Answering Service, San Diego, CA
Tele-Page, Montreal, QC
Always On Call Answering Service, LLC, Concord, NH
MedCom Professional Services Inc. dba Business Connect, New Holland, PA
The Answer Network, Roanoke, VA
Connections Call Center, Squamish, BC TOP TEN

Year 6 Pearl

Appletree Answering Service, Inc., Anaheim, CA
AnswerOne, Brooklyn, NY
Cosmopolitan Medical Communications, Phoenix, AZ
Keener Communications, Glen Allen, VA
Action Telephone Exchange, Rochester, NY
AnswerNow, Phoenix, AZ
TigerTel, Vancouver, BC
TigerTel, Oshawa, ON
IPN Messaging Center, La Porte, IN

Year 7 Emerald

Information Communications Group, Leawood, KS
Holy Redeemer Medical Messaging, Meadowbrook, PA
Appletree Answering Service, Inc., St. Louis, MO
Appletree Answering Service, Inc., Pensacola, FL
Business & Professional Exchange, Inc., Beverly, MA
King Communications, Saginaw, MI
MedConnectUSA, Las Vegas, NV
The Message Center, San Antonio, TX
Santa Cruz Answering Service, Santa Cruz, CA TOP TEN
Allgood Communications dba Executive Services, Professional Communication Services, NTC Telephone Answering Service, Pueblo, CO TOP TEN
All Call Communications (Division of Extend Communications Inc.), Georgetown, ON
Answering Advantage, Memphis, TN
Call Experts, Charleston, SC
Main Line TeleCommunications, Aston, PA
MedCom Professional Services Inc. dba Keystone Answering Service, Allentown, PA
A Better Connection Inc., Gilbert, AZ
Alphapage LLC, Denver, CO

Year 8 Ruby

AnswerTel, Athens, AL
Messages & more, Inc., Flagstaff, AZ
StatCall, Alexandria, VA
Central Communications Inc., Norwalk, CT
Extend Communications Inc., Cambridge, ON
Focus Telecommunications, Inc., Eldersburg, MD
Spectrum Communication Services, Brookfield, WI
Alert Communications, Ventura, CA
Answer Center, Virginia Beach, VA
Answer Excellence, Clearwater, FL
Communications Group, Syracuse, NY
Communications Network, Inc., Muncie, IN TOP TEN
Call Star, St. Petersburg, FL
Finger Lakes Answering Service, Auburn, NY TOP TEN

Year 9 Sapphire

Personalized Communications Inc., Duncanville, TX
Port City Communications, Inc., Port Huron, MI
Contact One Call Center, Tucson, AZ
Appletree Answering Service, Inc., Portland, ME
Antietam Call Center, Hagerstown, MD
Alliance Wireless Communications, Kingston, ON
A Better Answer, Hurst, TX
Dexcomm, Carencro, LA
Extend Communications Inc., Brantford, ON
CallNet Call Center Services, Bloomington, IN
Answer 1 Communications, Phoenix, AZ TOP TEN

Year 10 Diamond

Berkshire Communicators, Inc., Pittsfield, MA
Corporate Message Services, Inc., Savannah, GA TOP SCORE
TAB AnswerNetwork, Santa Ana, CA
A Better Answer, Houston, TX
Answer Quick, Louisville, TN

Year 11 Diamond Plus

A-Team, Newington, CT
Answer Midwest, Inc., Alton, IL
Anser Services, Green Bay, WI TOP TEN
Omni Communications, Carrollton, GA TOP TEN
Direct Line TeleResponse, Berkeley, CA

Year 12 Diamond Plus

Tel-Us Call Center, Beverly Hills, CA
Answer-All Secretarial Svc. Inc., Westminster, CO

Year 13 Diamond Plus

T.A.S. Communications, Madison, WI

Year 14 Diamond Plus

On Call Centre, Inc., Ottawa, ON
A Better Answer, Plano, TX

Year 15 Diamond Plus

Hastings Communication Services, Inc., Austin, TX
Business Connections, Inc., Salem, OR
AnswerNet Phoenix, Phoenix, AZ
MedCom Professional Services Inc., Levittown, PA

Year 16 Diamond Plus

Rochester Telemessaging Center, Rochester Hills, MI TOP TEN

Year 1

 

 ProComm , Seneca SC

AAMCOM, Redondo Beach CA

Concorde Communications, Los Angeles CA

Berkshire Communicators, Inc., Pittsfield MA

A.V. Lauttamus Communications and Security, Weirton WV

AnSer - Southern States, Hopkinsville KY

Answer Watertown, Watertown NY

 

Year 2 - Bronze

 

Combined Communications, Inc., Bowling Green KY

Edwards Answering Service Enterprises, Inc., Vernon CT

Northern Communications, Sudbury ON

Advantage TeleMessaging, Inc., West Reading PA

Answer Plus, Inc., Clive IA

Anserve Inc., Butler NJ

Call 4 Health, Boca Raton FL

 

Year 3 - Silver

 

Alliance Communications Center, Orlando FL

CBSI, Marietta GA

The Perfect Answer, Inc  DBA Torcom,
Answering Innovations, Director's Hotline, Madison WI

Sunshine Communications Services, Coral Gables FL

AnswerPro™ Limited, Mission KS

Bennett Answering Service, Flint MI

 

Year 4 - Silver Plus

 

A Courteous Communications Corporation, Orlando FL

King's Telemessaging Services, Shreveport LA

PWC Message Center, Dothan AL

 

Year 5 - Gold

 

AAA Message Connection, Chattanooga TN

Carolyn's Communications Inc, Snellville GA  TOP TEN

 

Year 6 - Pearl

 

Answer California, El Cajon CA

Ambs Call Cente, Jackson MI

Answer Plus, Las Vegas NV

 

Year 7 - Emerald

 

Mid State Communications, Manchester TN

Commercial Telephone Exchange, Reno NV

Answer Bay Area, Tampa FL

 

Year 8 - Ruby

 

 The Legacy Connection, Tuscaloosa AL

Crocker Communications, Inc, Greenfield MA

Time Communications, White Bear Lake MN

Nationwide Inbound, Inc., Freeport IL

Central Communications Corp, Riverside CA

Secretariats, Inc., Norfolk VA

 

Year 9 - Sapphire

 

Always On Call Answering Service, LLC, Concord NH

Billie Clarke's Answering Service, San Diego CA

Quick Connections, Greenbelt MD

LABELL EXCHANGE, Santa Ana CA

The Answer Network, Roanoke VA

Image 24, Montreal QC

Connections Call Centre, Squamish BC  TOP SCORE

 

Year 10 - Diamond

 

Keener Communications, Inc., Richmond VA

Action Telephone, Rochester NY

AnswerNow, Glendale AZ

Cosmopolitan Medical Communications, Glendale AZ

AnswerOne, Brooklyn NY

IPN Messaging Center, LaPorte IN

 

Year 11 - Diamond Plus

 

MedConnectUSA, Las Vegas NV

Business & Professional Exchange, Inc., Beverly MA

Alphapage, LLC, Denver CO

King Communications, Inc., Saginaw MI

Main Line TeleCommunications, Aston PA

Call Experts, Charleston SC

Allgood Communications, Inc. dba Executive Services,
Professional Communication Services & NTC Answering Service, Pueblo CO

Information Communications Group, Leawood KS  TOP TEN

 

Year 12 - Diamond Plus

 

CALLSTAR, St. Petersburg FL

Answer Excellence, Inc, Clearwater FL

StatCall, Alexandria VA

Focus Telecommunications, Inc., Eldersburg MD

Com Net, LLC, Muncie IN

Messages & more, Inc., Flagstaff, AZ

Central Communications, Inc., Norwalk CT  TOP TEN

Answer Center, Virginia Beach VA  TOP TEN

Answer Syracuse, Syracuse, NY  TOP TEN

Answer Finger Lakes, Auburn NY  TOP TEN

 

Year 13 - Diamond Plus

 

Extend Communications Inc., Brantford ON

Port City Communications, Port Huron MI

Antietam Call Center, Hagerstown MD

Contact One Call Center, Inc., Tucson AZ

Alliance Wireless Communications, Kingston ON

A Better Answer, Hurst TX

CallNet Call Center Services, Bloomington/Indianapolis IN

Dexcomm, Carencro LA  TOP TEN

 

Year 14 - Diamond Plus

 

TAB AnswerNetwork, Santa Ana  CA

Corporate Message Services, Inc., Savannah GA

Answer Quick, Louisville TN

A Better Answer, Houston TX

 

Year 15 - Diamond Plus

 

Direct Line Teleresponse, Berkeley CA

Answer Midwest, Inc., Alton IL

AnSer, Green Bay WI  TOP TEN

 

Year 17 - Diamond Plus

 

T.A.S. Communications, Inc., Madison WI

 

Year 18 - Diamond Plus

 

A Better Answer, Plano TX

 

Year 19 - Diamond Plus

 

Hastings Humans, Austin TX

Answer United, Kalamazoo MI 

Business Connections, Salem OR

Keystone Answering Services, Newtown PA

 

Year 20 - Diamond Plus

 

Rochester Telemessaging Center, Rochester Hills MI  TOP TEN