Awards and Certification
Award of Excellence
Call Center Award of Distinction
Certification Hall of Fame
Hall of Fame
ATSI President’s Award
Learning By Association Sharing Award
Maryann Wetmore Lifetime Achievement Award The Maryann Wetmore Lifetime Achievement Award was developed in 2014 and is the highest- ranking wayward from the association. Named in honor of industry leader, Maryann Wetmore, this award is presented to individuals that have made significant contributions to the industry.
Certification is one way to set your business apart from competitors! ATSI Site Certification is a voluntary peer review program, designed to assist members in identifying and implementing procedures to help achieve maximum system run-time. Apply today for this comprehensive and exclusive designation. Click here for more information on the Site Certification Process. Click here to download the ATSI Site Certification Application.
ATSI User and Agent Certifications
Linx TAS System Call Center Site Certification: Strengthen your Linx TAS System and enhance operations; certifying your general business practices, operations, equipment environment, system maintenance, emergency procedures, and personnel practices Click here to view the full criteria.
NAEO Call Center Site Certification: Strengthen your Amtelco Infinity System by certifying personnel training, evaluation and hiring practices; network security, emergency procedures, system maintenance, and equipment operations. Click here to view the criteria.
PIN Call Center Site Certification: Improve efficiency and operational strength in key areas; including equipment proficiency, system maintenance, back-ups, general business practices, and much more. Click here to view the criteria.
SNUG Call Center Site Certification: Enhance your equipment operations, network security and internet access, system maintenance, emergency procedures, and personnel practices. Click here to view the criteria.
TUNe Call Center Site Certification: Enhance your business operations with this exclusive site certification, which reviews best practices in safety, equipment, system maintenance, emergency procedures, and personnel practices. Click here to view the full criteria.
ATSI recognized the 2016 award recipients at the 2016 ATSI Annual Conference in Tampa, Florida. Congratulations to all recipients for their commitment to excellence and service. To see the full list of awardees click here: Award of Excellence, Call Center Award of Distinction.