ATSI Call Center Award of Distinction Winners 2021
Lifespan Contact Center Providence, RI Nationwide Inbound Freeport, IL Answer Quick Louisville, TN TOP SCORE Connections Call Center Squamish, BC Extend Communications, Inc. Brantford, ON First American Payment Systems Fort Worth, TX
ATSI Call Center Award of Distinction Winners 2020
Lifespan Contact Center, Providence, RI Time Communications, Roseville, MN Telelink, St. John’s, NL Connections Call Center, Squamish, BC Extend Communications, Inc., Brantford, ON Nationwide Inbound, Freeport, IL Answer Quick, Louisville, TN First American Payment Systems, Fort Worth, TX TOP SCORE
ATSI Call Center Award of Distinction Winners 2019
Call 4 Health, Delray Beach, FL Extend Communications, Inc., Brantford, ON Time Communications, Roseville, MN Nationwide Inbound, Freeport, IL First American Payment Systems, Fort Worth, TX Answer Quick, Louisville, TN Connections Call Center, Squamish, BC TOP SCORE
ATSI Call Center Award of Distinction Winners 2018
Nationwide Inbound, Inc., Freeport, IL Extend Communications, Brantford, ON Call 4 Health, Delray Beach, FL Answer Quick, Louisville, TN First American Payment Systems, Fort Worth, TX Connections Call Centre, Squamish, BC TOP SCORE
ATSI Call Center Award of Distinction Recipients 2017
Telelink, St. John's NL Nationwide Inbound, Inc., Freeport IL Focus Telecommunications, Inc., Eldersburg MD Extend Communications Inc, Brantford ON Call 4 Health, Delray Beach FL First American Payment Systems, Fort Worth TX Answer Quick, Louisville TN Connections Call Centre, Squamish BC TOP SCORE
ATSI 2016 Call Center Awards of Distinction Winners Telelink, St. John's NL Nationwide Inbound, Inc., Freeport IL TransCore's Delaware Department of Transportation Customer Service Center, Dover DE Time Communications, White Bear Lake MN Focus Telecommunications, Inc., Eldersburg MD Extend Communications Inc, Brantford ON Call 4 Health, Boca Raton FL First American Payment Systems, Fort Worth TX Answer Quick, Louisville TN TOP SCORE
ATSI 2015 Call Center Awards of Distinction Winners
Telelink, St. John's, NL Nationwide Inbound, Inc., Freeport, IL First American Payment Systems, Fort Worth, TX Extend Communications Inc., Brantford, ON Focus Telecommunications, Inc., Eldersburg, MD Time Communications, White Bear Lake MN Answer Quick, Louisville, TN Alert Communications, Ventura, CA Answer 1 Communications, Phoenix, AZ TOP SCORE
ATSI 2014 Call Center Awards of Distinction Winners
First American Payment Systems, Fort Worth, TX Telelink, St. John's, NL Nationwide Inbound, Inc. , Freeport, IL Tigertel Communications Inc., Nanaimo, BC Tigertel Communications Inc., Toronto & Halifax Focus Telecommunications, Inc., Eldersburg, MD Answer 1 Communications, Phoenix, AZ Tigertel Communications, Inc., Vancouver, BC Time Communications, White Bear Lake, MN Contact One Call Center, Inc., Tucson, AZ Answer Quick, Louisville, TN Alert Communications, Ventura, CA TOP SCORE
ATSI 2013 Call Center Award of Distinction Winners
Appletree Answering Service, Anaheim, CA TigerTel Communications, Inc., Nanaimo, BC TigerTel Communications, Inc., Vancouver, BC Answer Quick, Louisville, TN Extend Communications, Inc., Brantford, ON Focus Telecommunications, Inc., Eldersburg, MD First American Payment Systems, Fort Worth, TX Mobile Messenger, Los Angeles, CA Contact One Call Center, Inc., Tucson, AZ Telelink, St. John's, NL Answer 1 Communications, Inc., Phoenix, AZ Alert Communications, Ventura, CA TOP SCORE
ATSI 2012 Call Center Award of Distinction Winners
Appletree Answering Service, Inc., St. Louis, MO Appletree Answering Service, Inc., Anaheim, CA Focus Telecommunications, Inc., Eldersburg, MD Time Communications, White Bear Lake, MN Appletree Answering Service, Inc., Chicago, IL TigerTel Nanaimo, Nanaimo, BC Spectrum Communication Services, Inc., Brookfield, WI Appletree Answering Service, Inc., Portland, ME Answer 1 Communications, Phoenix, AZ TigerTel Vancouver, Vancouver, BC Contact One Call Center, Inc., Tucson, AZ Alert Communications, Ventura, CA Answer Quick, Louisville, KY
The ATSI Call Center Award of Distinction is a sister program to the Award of Excellence that focuses on longer, more involved call handling designed to measure the skills of professional call center agents throughout North America. After six months of testing, an independent panel of judges scored call-handling skills for "enhanced service" applications focusing attention on customer relationship management (CRM), courtesy, etiquette, and the use of proper call techniques, as well as response time and accuracy. This program is a powerful tool to assist your company in fulfilling these cornerstones of the call management industry.
WHO SHOULD PARTICIPATE?
In-house or outsourced call centers providing:
Order Entry
Fulfillment
Registration
Surveys
Web Applications
Escalated Emergency Response
Reservations
Help Desk
ENTRY REQUIREMENTS
You do not need to be a member of ATSI to participate. When your payment and registration documents are received, the Award Administrator will send a link via email to your Program Administrator with pass-codes to enter your client profile information. Your Program Administrator will be ATSI’s point of contact for all questions and materials. Please ensure that the person(s) responsible for administering the program in your organization understand the guidelines provided.
ATSI Award Administration Office
Where
Award Registration Administrative Office 1000 Westgate Dr. #252 St. Paul, MN 55114 USA
