Recipients
ATSI Call Center Award of Distinction Winners 2020
Lifespan Contact Center, Providence, RITime Communications, Roseville, MNTelelink, St. John’s, NLConnections Call Center, Squamish, BCExtend Communications, Inc., Brantford, ONNationwide Inbound, Freeport, ILAnswer Quick, Louisville, TNFirst American Payment Systems, Fort Worth, TX TOP SCORE
ATSI Call Center Award of Distinction Winners 2019
Call 4 Health, Delray Beach, FLExtend Communications, Inc., Brantford, ONTime Communications, Roseville, MNNationwide Inbound, Freeport, ILFirst American Payment Systems, Fort Worth, TXAnswer Quick, Louisville, TNConnections Call Center, Squamish, BC TOP SCORE
ATSI Call Center Award of Distinction Winners 2018
Nationwide Inbound, Inc., Freeport, ILExtend Communications, Brantford, ONCall 4 Health, Delray Beach, FLAnswer Quick, Louisville, TNFirst American Payment Systems, Fort Worth, TXConnections Call Centre, Squamish, BC TOP SCORE
ATSI Call Center Award of Distinction Recipients 2017
Telelink, St. John's NLNationwide Inbound, Inc., Freeport ILFocus Telecommunications, Inc., Eldersburg MDExtend Communications Inc, Brantford ONCall 4 Health, Delray Beach FLFirst American Payment Systems, Fort Worth TXAnswer Quick, Louisville TN Connections Call Centre, Squamish BC TOP SCORE
ATSI 2016 Call Center Awards of Distinction WinnersTelelink, St. John's NLNationwide Inbound, Inc., Freeport ILTransCore's Delaware Department of Transportation Customer Service Center, Dover DETime Communications, White Bear Lake MNFocus Telecommunications, Inc., Eldersburg MDExtend Communications Inc, Brantford ONCall 4 Health, Boca Raton FLFirst American Payment Systems, Fort Worth TXAnswer Quick, Louisville TN TOP SCORE
ATSI 2015 Call Center Awards of Distinction Winners
Telelink, St. John's, NLNationwide Inbound, Inc., Freeport, ILFirst American Payment Systems, Fort Worth, TXExtend Communications Inc., Brantford, ONFocus Telecommunications, Inc., Eldersburg, MDTime Communications, White Bear Lake MN Answer Quick, Louisville, TNAlert Communications, Ventura, CA Answer 1 Communications, Phoenix, AZ TOP SCORE
ATSI 2014 Call Center Awards of Distinction Winners
First American Payment Systems, Fort Worth, TXTelelink, St. John's, NLNationwide Inbound, Inc. , Freeport, ILTigertel Communications Inc., Nanaimo, BCTigertel Communications Inc., Toronto & HalifaxFocus Telecommunications, Inc., Eldersburg, MDAnswer 1 Communications, Phoenix, AZTigertel Communications, Inc., Vancouver, BCTime Communications, White Bear Lake, MNContact One Call Center, Inc., Tucson, AZAnswer Quick, Louisville, TNAlert Communications, Ventura, CA TOP SCORE
ATSI 2013 Call Center Award of Distinction Winners
Appletree Answering Service, Anaheim, CATigerTel Communications, Inc., Nanaimo, BCTigerTel Communications, Inc., Vancouver, BCAnswer Quick, Louisville, TNExtend Communications, Inc., Brantford, ONFocus Telecommunications, Inc., Eldersburg, MDFirst American Payment Systems, Fort Worth, TXMobile Messenger, Los Angeles, CAContact One Call Center, Inc., Tucson, AZTelelink, St. John's, NLAnswer 1 Communications, Inc., Phoenix, AZAlert Communications, Ventura, CA TOP SCORE
ATSI 2012 Call Center Award of Distinction Winners
Appletree Answering Service, Inc., St. Louis, MOAppletree Answering Service, Inc., Anaheim, CAFocus Telecommunications, Inc., Eldersburg, MDTime Communications, White Bear Lake, MNAppletree Answering Service, Inc., Chicago, ILTigerTel Nanaimo, Nanaimo, BCSpectrum Communication Services, Inc., Brookfield, WIAppletree Answering Service, Inc., Portland, MEAnswer 1 Communications, Phoenix, AZTigerTel Vancouver, Vancouver, BCContact One Call Center, Inc., Tucson, AZAlert Communications, Ventura, CAAnswer Quick, Louisville, KY
The ATSI Call Center Award of Distinction is a sister program to the Award of Excellence that focuses on longer, more involved call handling designed to measure the skills of professional call center agents throughout North America. After six months of testing, an independent panel of judges scored call-handling skills for "enhanced service" applications focusing attention on customer relationship management (CRM), courtesy, etiquette, and the use of proper call techniques, as well as response time and accuracy. This program is a powerful tool to assist your company in fulfilling these cornerstones of the call management industry.
WHO SHOULD PARTICIPATE?
In-house or outsourced call centers providing:
ENTRY REQUIREMENTS
You do not need to be a member of ATSI to participate. When your payment and registration documents are received, the Award Administrator will send a link via email to your Program Administrator with pass-codes to enter your client profile information. Your Program Administrator will be ATSI’s point of contact for all questions and materials. Please ensure that the person(s) responsible for administering the program in your organization understand the guidelines provided.
Award Registration Administrative Office222 S. Westmonte Drive, Suite 111Altamonte Springs, Florida 32714USA
Abigail Childers