Award of Distinction


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Submission are due by November 29, 2021

Recipients

ATSI Call Center Award of Distinction Winners 2021

Lifespan Contact Center                           Providence, RI
Nationwide Inbound                                  Freeport, IL
Answer Quick                                            Louisville, TN TOP SCORE
Connections Call Center                           Squamish, BC
Extend Communications, Inc.                   Brantford, ON
First American Payment Systems             Fort Worth, TX

ATSI Call Center Award of Distinction Winners 2020

Lifespan Contact Center,   Providence, RI
Time Communications,   Roseville, MN
Telelink,   St. John’s, NL
Connections Call Center,   Squamish, BC
Extend Communications, Inc.,   Brantford, ON
Nationwide Inbound,   Freeport, IL
Answer Quick,   Louisville, TN
First American Payment Systems,   Fort Worth, TX TOP SCORE

ATSI Call Center Award of Distinction Winners 2019

Call 4 Health,   Delray Beach, FL
Extend Communications, Inc.,   Brantford, ON
Time Communications,   Roseville, MN
Nationwide Inbound,   Freeport, IL
First American Payment Systems,   Fort Worth, TX
Answer Quick,   Louisville, TN
Connections Call Center,   Squamish, BC  TOP SCORE

ATSI Call Center Award of Distinction Winners 2018

Nationwide Inbound, Inc., Freeport, IL
Extend Communications, Brantford, ON
Call 4 Health, Delray Beach, FL
Answer Quick, Louisville, TN
First American Payment Systems, Fort Worth, TX
Connections Call Centre, Squamish, BC TOP SCORE

ATSI Call Center Award of Distinction Recipients 2017

Telelink, St. John's NL
Nationwide Inbound, Inc., Freeport IL
Focus Telecommunications, Inc., Eldersburg MD
Extend Communications Inc, Brantford ON
Call 4 Health, Delray Beach FL
First American Payment Systems, Fort Worth TX
Answer Quick, Louisville TN 
Connections Call Centre, Squamish BC TOP SCORE

ATSI 2016 Call Center Awards of Distinction Winners
Telelink, St. John's NL

Nationwide Inbound, Inc., Freeport IL
TransCore's Delaware Department of Transportation 
Customer Service Center, Dover DE
Time Communications, White Bear Lake MN
Focus Telecommunications, Inc., Eldersburg MD
Extend Communications Inc, Brantford  ON
Call 4 Health, Boca Raton FL
First American Payment Systems, Fort Worth TX
Answer Quick, Louisville TN  TOP SCORE

ATSI 2015 Call Center Awards of Distinction Winners

Telelink, St. John's, NL
Nationwide Inbound, Inc., Freeport, IL
First American Payment Systems, Fort Worth, TX
Extend Communications Inc., Brantford, ON
Focus Telecommunications, Inc., Eldersburg, MD
Time Communications, White Bear Lake MN 
Answer Quick, Louisville, TN
Alert Communications, Ventura, CA 
Answer 1 Communications, Phoenix, AZ TOP SCORE

ATSI 2014 Call Center Awards of Distinction Winners

First American Payment Systems, Fort Worth, TX
Telelink, St. John's, NL
Nationwide Inbound, Inc. , Freeport, IL
Tigertel Communications Inc., Nanaimo, BC
Tigertel Communications Inc., Toronto & Halifax
Focus Telecommunications, Inc., Eldersburg, MD
Answer 1 Communications, Phoenix, AZ
Tigertel Communications, Inc., Vancouver, BC
Time Communications, White Bear Lake, MN
Contact One Call Center, Inc., Tucson, AZ
Answer Quick, Louisville, TN
Alert Communications, Ventura, CA TOP SCORE

ATSI 2013 Call Center Award of Distinction Winners

Appletree Answering Service, Anaheim, CA
TigerTel Communications, Inc., Nanaimo, BC
TigerTel Communications, Inc., Vancouver, BC
Answer Quick, Louisville, TN
Extend Communications, Inc., Brantford, ON
Focus Telecommunications, Inc., Eldersburg, MD
First American Payment Systems, Fort Worth, TX
Mobile Messenger, Los Angeles, CA
Contact One Call Center, Inc., Tucson, AZ
Telelink, St. John's, NL
Answer 1 Communications, Inc., Phoenix, AZ
Alert Communications, Ventura, CA TOP SCORE

ATSI 2012 Call Center Award of Distinction Winners

Appletree Answering Service, Inc., St. Louis, MO
Appletree Answering Service, Inc., Anaheim, CA
Focus Telecommunications, Inc., Eldersburg, MD
Time Communications, White Bear Lake, MN
Appletree Answering Service, Inc., Chicago, IL
TigerTel Nanaimo, Nanaimo, BC
Spectrum Communication Services, Inc., Brookfield, WI
Appletree Answering Service, Inc., Portland, ME
Answer 1 Communications, Phoenix, AZ
TigerTel Vancouver, Vancouver, BC
Contact One Call Center, Inc., Tucson, AZ
Alert Communications, Ventura, CA
Answer Quick, Louisville, KY

 


The ATSI Call Center Award of Distinction is a sister program to the Award of Excellence that focuses on longer, more involved call handling designed to measure the skills of professional call center agents throughout North America.  After six months of testing, an independent panel of judges scored call-handling skills for "enhanced service" applications focusing attention on customer relationship management (CRM), courtesy, etiquette, and the use of proper call techniques, as well as response time and accuracy.  This program is a powerful tool to assist your company in fulfilling these cornerstones of the call management industry.