Industry Vendors


Alston Tascom's Evolution, a single-point, end-to-end Contact Center Solution powered by a unified IVR, ACD, Voice Mail and Logging system, integrated with robust ADO connectivity to SQL database. Tascom's web software empowers systems access by clients and remote agents. Tascom also offers a complete hosted Contact Center Solutions with IVR services. http://www.alstontascom.com/

 

Dramatically increase your profits with an economical system. Sound impossible? Check out AMTELCO'S NEW system releases: * We have increased the power of the Infinity FirstLink Special Edition and lowered the price! The low-cost FirstLink SE will increase your profits with valuable new services! * CMI (Client Management Intelligence) — Any call center can use CMI to keep track of communication with clients and prospects, and establish a system of measuring, monitoring and increasing client satisfaction. * Infinity IS (Intelligent Series) — Infinity IS is the next generation of message handling and provides leading edge technology so you can MAKE MORE MONEY! http://www.amtelco.com/

 

CenturiSoft specializes in Unified Communications. An integrated email, fax, and voice system can drastically reduce your communication expenses. Centuri Messenger provides all the features of stand alone systems at a fraction of the cost. Centuri Messenger is designed for you. By combining non-real-time services (voicemail, messaging) with real-time (follow-me, call screening, bridging, conferencing, ACD) together in one package, we are able to achieve the flexibility in one system instead of multiple systems trying to work as one seamless application. http://centurisoft.azurewebsites.net

 

Alliant Americas is the program administrator for ATSI's Professional Liability Insurance Program, which is tailored to meet the varying needs of the teleservices industry. With offices in Washington, DC, with many other locations throughout the country. Visit us at https://ATSI.Alliant.com

 

OnviSource offers affordable Vertically Integrated Customer Interaction Management solutions, hosted applications, telecom access services, and extensive outsourcing services. OnviCenter 5.2 delivers an integrated suite of OnviCord, OnviTrax, OnviCall and OnviNet with new features such as intelligent workload distribution, auto-scripting, data mining and new business applications - at a fraction of cost of other solutions - all managed through a centralized database and viewed and administered from a single management console. http://www.onvisource.com/

 

Pinnacle from Professional Teledata combines the latest technologies with innovative operational procedures to maximize call handling efficiency and profitability. Scripted messages are captured as database elements to enhance decision making and automate processing. Also, our Total Billing Solution (TBS) and FMDS fax systems are the industry standards for their respective applications. http://www.proteledata.com/

 

Startel is a leading provider of unified communications, business process automation and performance management solutions and services for small to mid-size organizations. Contact centers, government agencies, hospitals, insurance companies, telephone answering services and universities depend on Startel’s proven solutions and services to enhance communication, improve performance and increase efficiency. http://www.startel.com/

 

Szeto Technologies, Inc. provides your business with complete communication services from TAS, Switching, Messaging, Paging, Direct Connect and Dispatch. Our Linux based TAS system is a simple, smart and cost-effective system that is customized to suit your business needs. We invite you to take a look at what Szeto can do for you. http://www.szeto.ca/

 

TASBiller is a popular billing and profitability program written for the TAS industry by a TAS owner. User customizable Invoices can be printed faxed or emailed. TASBiller is easy to use. Imports billing data from all TAS systems and provides many reports. Visit our web site for a downloadable demo. http://www.tasbiller.com/

 

For over 28 years, TAS Marketing and Steve Michaels have been the cornerstone of brokering the sale of telephone answering services while also providing pre-owned TAS equipment. TAS Marketing has recently teamed up with AnswerX, a nationwide virtual answering service employing remote agents with VoIP technology. They offer "Disaster Recovery" solutions for every answering service in the United States. http://www.tasmarketing.com/

 

Telescan LLC has designed hardware and software solutions for inbound call centers and telemessaging companies for over 30 years. Today's Telescan is on the leading edge of TAS technology with Spectrum Prism, the core of Telescan's Spectrum Messaging system that enables the user to interface with any telephony protocol and output to any protocol on an account-by-account basis. http://www.telescan.net/