Leadership & Committees

2019-2020 Board of Directors

The ATSI Board of Directors (2018/19) includes President, Joseph Pores, assisted by VP- Secretary, Susan Mealer, VP-Treasurer, Jeff Rosgen, President-Elect, Tifani Leal, and Immediate Past President, Josue Leon. Focused on leadership and innovation, this team is actively working on unifying our mission within the teleservices industry and the voice of our membership — guiding all to success. Serving as Elected Directors are Jeff Zindel, AnswerPro, Maria Iglesias, Alphapage, Bill Smith, Answer One and Tim Neville of STATCALL. Additional support is provided to our Board from our Appointed Directors which include Jim Reandeau, Focus Communications, Brianna J. Burke, Nationwide Inbound, Inc., Mark Hastings, Hastings Humans, Darlene Campbell our WSTA Representative, and Pat Dye of Amtelco.

Officers:

President
Joseph Pores

Call 4 Health
E: [email protected]
VP-Secretary
Susan Mealer
Answering Advantage, LLC
E: [email protected]
VP-Treasurer
Jeff Rosgen

Sierra Answering Service 
E: [email protected]
President-Elect
Tifani Leal
A1 Professional Answering Service, Inc.
E: [email protected]
Immediate Past President
Josue Leon
Map Communications
E: [email protected]
   
       

Elected Directors:

   
Jeff Zindel
AnswerPro
E:  [email protected]
Maria Iglesias
Alphapage
E: [email protected]
       
Bill Smith
Answer One

E: [email protected]
Tim Neville
STATCALL

E: [email protected]

       

Appointed Directors:

   

 

Susan Mealer
Answering Advantage, LLC
E: [email protected]



Jim Reandeau
FOCUS TELECOMMUNICATIONS
E: [email protected]|


Brianna J Burke
Nationwide Inbound Inc.

E: [email protected]m
 

Mark Hastings

Hastings Humans 
E: [email protected]


Jeff Rosgen
Sierra Answering Service

E: [email protected]


Tifani Leal
A1 Professional Answering Service, Inc.
E: [email protected]


WSTA Representative
Darlene Campbell
Information Communications Group
E:  [email protected]

   

VENDOR REPRESENTATIVE

   
  Pat Dye
Amtelco
E: [email protected]
   


Committees:

Communications: 
Chair: Tifani Leal
Charges: 
Communicate and share everything ATSI with members and non-members; keeping the association top of mind.

Conference:
Chair: Josue Leon
Charges: The Conference Committee is charged with ensuring a well-balanced, high quality, the program is organized and presented at the annual conference. Identifies a conference theme, selects speakers, and assists with scheduling all conference activities with help from the contracted management company.

Education:
Chair: Mark Hastings
Charges: Review existing content on ATSI University and determine if it's viable or needs to be trashed or revised. Identify new content for ATSI University. Provide oversight for the LMS. Develop a HIPAA Risk Assessment program to offer the industry.

Government Relations:
Chair:
 Mark Hastings and Darlene Campbell

Lobbyist: Dave Wenhold
Charges: The Government Relations Committee is charged with keeping ATSI 
members aware of any legislative issues coming from Congress that might impact the TAS industry. The Committee is tasked with being aware of any actions at the FCC that might impact the industry; advising and guiding members about legislative issues and working closely with the ATSI Lobbyist. Host a Hill Walk in 2019, and consider establishing this as an annual event.

Industry Relations:
Chair: 
Jim Reandeau
Jeff Rosgen, Susan Mealer
Charges: Reinforce the working and collaborative relationships between ATSI, 
regional groups, and user groups. Bring a presence to WSTA’s former region.

Strategic Partnerships:
Chair: 
Tim Neville

Charges: Reinforce the working and collaborative relationships between ATSI and industry vendors; specifically, on related issues to HIPAA.

Member Engagement: 
Chair:
 Jeff Zindel II

Charges: To promote ATSI to potential members and to promote the profession to 
external audiences. Responsible for the oversight of the ATSI renewal, retention, and recruitment campaigns; with the goal of consistently increasing ATSI membership. It also considers additional member benefits for recommendation to the Board of Directors for consideration. Contact members, when needed, to gather information and to encourage renewals. 

ATSI Southeast Region: 
Chair:
 Joe Pores

Charges: Build strong networking opportunities and support the Southeast Region focusing on ways to expand upon their member benefits.

If you or a representative from your business is interested in joining the ATSI Board of Directors or a committee, 
Contact Us Today!